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ROI of Quality

Why does ROI matter to Quality teams?

To Quality teams, the importance of quality management is obvious. It not only brings a GxP organization’s commitment to compliance, safety, and trust to life, but upholds a culture of quality that serves as the foundation of consumer safety..

 

However, while some C-suite decision makers may understand the importance of compliance and quality standards, drawing a direct line between quality and value can be an uphill battle - making it hard to justify investment. Oftentimes, leadership can view the quality function as a “cost center” not directly tied to revenue or profits; as such, Quality teams are often denied the tools and resources they need to thrive. 

But it doesn’t have to be this way. Quality teams can and do generate value, directly or indirectly, whether it be through cost and time savings or through increasing safety of the products being developed and manufactured. In order to justify the expense of the tools they need, Quality teams need to be prepared to prove their ROI, or return on investment, so that they can more effectively improve safety, compliance, and boost overall value.

 

Quality Metrics in Action

Hear about the real impact quality management key performance indicators (KPIs) can have on GxP organizations from Sandy Hedberg, Vice President of Quality and Regulatory Affairs at ARC-One Solutions. In this webinar, Sandy shares:

  • Why quality metrics matter
  • How to accurately set and track meaningful KPIs
  • How teams can use metrics to advocate for the tools they need

Why invest in quality?

Quality plays an important role in an organization’s success even beyond compliance. Here’s why prioritizing quality just makes good business sense: 

An investment in trust and safety 

Investing in quality sends a message to potential clients, Sponsors, and partners that you’re not only following best practices and safety standards, but you can prove it. Companies that prioritize quality gain a competitive edge in an industry where trust is key.
 

What you can measure, you can (continuously) improve

Few teams have access to more GxP critical data than the Quality department. From deviation trends to efficiency reports, Quality teams get an inside look at what’s working and what’s not in the organization. With the reporting capabilities of a robust eQMS, they can provide leadership with actionable insights on what’s working, where to invest more resources, and where potential problems may arise... before they impact operations.

With the right tool investment, Quality teams become more than just quality gatekeepers, but rather the driving force behind a culture of continuous improvement. 

Due diligence

For Life Sciences investors conducting due diligence, quality investments indicate an organization’s low tolerance for risk, prioritization of product safety, and ultimately, its long-term stability, making it a more attractive asset for investment, partnership, acquisition, and more.

Calculating the ROI of Quality: How QMS Investments Can Drive Value

When you invest in your Quality team, your business benefits. From faster issue resolution to more actionable data, better quality management tools have a measurable revenue impact. Want to see the dollars and cents breakdown for your own organization? 

Use the ROI of Quality Calculator to showcase the power of an eQMS.

ROI Calculator LinkedIn ad

How do you build a business case for quality management tools? 

To get leadership buy-in for the QMS software you need, you have to speak the language of the C-suite. That means learning how to: 

  • Convey the ROI of an eQMS
  • Position the Quality department as a strategic business asset
  • Help the executive team understand the value of Quality — and an eQMS — beyond compliance 

Take a look at these resources to help you make the case for the quality management software system you need. 

Demo Days Background (2)
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Blog How to convince your C-Suite to invest in an eQMS
BlogHow to convince your C-Suite to invest in an eQMSRead Blog
Demo Days Background (2)
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Webinar eQMS University: Getting Leadership Buy-In for the Quality Tool You Need
WebinareQMS University: Getting Leadership Buy-In for the Quality Tool You NeedWatch the Webinar
Demo Days Background (2)
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Customer Story Vanguard Clinical: How the Associate Director of Quality made the financial case for a better QMS software
Customer StoryVanguard Clinical: How the Associate Director of Quality made the financial case for a better QMS softwareGet the eBook