“We have been able to accommodate more customer changes for quicker lead times. Once the ZenQMS system was set up, we were able to get ECOs started and completed in 1-2 days versus 1-2 weeks.”
- Jasmin Antunez, Kleen Concepts Operations Support
The results were immediate and measurable. In addition to importing and managing their entire quality manual and related training into ZenQMS, Kleen Concepts staff use the Change Control and Issues modules on a daily basis and find them to be well organized and user-friendly; the direct result is the ability to support more engineering change order requests and deliver those changes up to 86% quicker. Reducing the ECO process in this way has a direct impact on return on investment (ROI).
Of course, those faster approvals are meaningless if they’re not properly executed through the defined SOP and documented with proper electronic signatures. Kleen Concepts chose ZenQMS precisely because the company itself is ISO 9001/27001 certified and could provide evidence that the software platform could support companies operating in ISO environments.
“We chose ZenQMS because it has an audit trail that is ISO 22716 certified.”
- Jasmin Antunez, Kleen Concepts Operations Support
To learn more about how ZenQMS can help your company stay organized, compliant, and efficient with a quality management system that meets your needs in regulated environments including ISO, click here.
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